Returns & Exchanges Policy
RETURNS AND EXCHANGES POLICY SAFETTI CANADA.
You are always welcome to return or exchange the products purchased at WWW.SAFETTICANADA.COM.
You have 14 days to decide if an item is right for you. The items must be returned to LEGSNWHEELS address in proper condition and in manufacturer’s packaging unless returned as faulty or damaged.
Refund Options
We offer several methods of compensation for a returned item if the product is undamaged and the package is in proper condition:
Replacement. We will replace the item with another one of better quality, different size, or color.
Gift card. We will give a Gift card equal to the cost of the item to be used on our Site with another purchase.
Although you are free to choose preferred compensation, we reserve the right to change the list of available compensation options depending on the items returned, customer location, banking peculiarities, or other reasons creating difficulties or inconveniences whether for LEGSNWHEELS or for customers.
How to Return a Purchased Item
Fill out your return form or contact us by mail to hello@legsnwheels.com Subject: Return and correctly with your order number, the product you are returning, the reason for the return, and if you are waiting for a replacement or gift card as an exchange. If you do not mention your order number, we won’t be able to process your return. We may ask for more information, photos or videos in order to assess the defect and if the defect is confirmed, we will authorize your return and provide instructions for returning the item.
Repackage the item in the original box and packaging.
Take your parcel to any Post Office and obtain proof of postage for the tracking number – this will speed up the process and will legitimize that your parcel is on its way back to us.
The address for returns is:
56 Ranleigh Ave, Toronto, ON, M4N 1X1, Canada
The shipping cost for the returned items is paid by you. We will compensate the shipping charges in case of returning damaged, faulty, or incorrect items.
What Happens Next
We’ll send you an email as soon as we’ve received your return in its original condition and processed your return.
A returned item will be inspected upon arrival.
If the condition an item has been returned in is inappropriate (e.g. tags have been removed or there are signs of wear, used or unclean items) and we’re unable to put it back into stock, we may not be able to accept your return.
If the condition of a returned item is appropriate, you will receive compensation within 15 business days depending on the payment method you used for purchasing the returned item.
If you paid by credit/debit card, we will refund the balance of your credit/debit card.
If you use a Gift card to purchase the returned item, we will refund the paid money to the balance of the credit/debit card (whatever was used) and will provide you with a new Gift card as, due to our internal rules, any Gift card can’t be used twice or more time.
Returning a Damaged or Faulty Item
We are sorry that you received a damaged or faulty item.
Please return this item to us as soon as possible so that we could process the refund. If you’re unable to return the item, please contact our Customer care service at hello@legsnwheels.com
Please bear in mind that all items are inspected on return.
Returning an Incorrect Item
If one of the items you received isn't what you ordered, please send it back to us, and once inspected, we'll refund you as soon as it's arrived back at our warehouse.
Non-refundable Items
We do not refund the products that are not eligible for return.
Non-refundable (non-returnable) products:
Certain personal items including Bib shorts, Shorts and Trisuits: For health and hygiene reasons, we cannot accept returns for such items.
"Final Sale" items and Gift Cards
We do our best to maintain the best accuracy of the non-refundable list, but the list may not include all applicable variants.
For more information on product-specific return policies, contact our Customer care service at hello@legsnwheels.com
Terms & Conditions
Welcome to SAFETTI CANADA!
These Terms and Conditions (“Terms”) govern the LEGSNWHEELS (“we,” “us” or “Company”) web site, SAFETTICANADA.COM (the “Site”) on any device.
The Site is provided as a service to our customers. These Terms govern your use of the Site. By using the Site, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use or access the Site. Your use of the Site constitutes your agreement to follow and be bound by these Terms.
Jurisdiction
These Terms and Conditions and your use of the Site are governed by the laws of Toronto, Ontario and Canada, without regard to any conflict of law provisions. The courts of general jurisdiction will have exclusive jurisdiction over any and all disputes arising out of, relating to, or concerning these Terms and Conditions and/or the Site or in which these Terms and Conditions and/or the Site are a material fact.
Terms Modification
The Company may modify this Terms and Conditions at any time by publishing a revised version on the Site. We reserve the right to update or modify these Terms at any time without prior notice. We encourage you to review the Terms whenever you use or access the Site.
By continuing to use the Site after the effective date of any modifications to Terms and Conditions, you agree to be bound by the modified terms.
Assignment
LEGSNWHEELS may assign its rights and duties under these Terms and Conditions to any party at any time without notice to you.
Age restrictions
By accepting these terms and conditions, you certify that you are 18 years old or older. If you are under the age of 18, but at least 13 years of age, you may use this website only under the supervision of a parent or legal guardian who agrees to be bound by these terms and conditions.
Content Permission & Restrictions
Unless otherwise noted, the design of the Site, including information, data, text, photographs, videos, audio clips, written posts, articles, comments, software, scripts, graphics, and interactive features that are part of the Site (collectively, “Content”) are copyrights, trademarks, or other intellectual properties owned, controlled or licensed by us. The Content is intended solely for your personal and non-commercial use. No right, title, or interest in any Content is granted or transferred to you due to your use of the Site.
Certain parts of the Site that allow you to share Content on social media platforms grant you a limited license to display the Content as directed, and you understand that you have no other right, title, or interest in or to the Content.
Except as noted above, you may not reproduce, publish, transmit, distribute, display, modify, sell, or participate in any sale of any of the Content or the Site. Your misuse of the Content may subject you to liability under federal, state, or international laws.
On-site Information Accuracy
We do our best to ensure that information on the Site is complete, accurate, and current. However, information on the Site may occasionally be inaccurate, incomplete, or out of date. All specifications, products, descriptions, and prices of products on the Site are subject to change at any time without notice. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors. However, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. We do not warrant the accuracy or completeness of the information, content, or materials provided through the Site.
The inclusion of any products or services on the Site at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Shipping Condition
When an order is placed, it will be shipped to an address designated by you as long as that shipping address is compliant with the shipping restrictions contained on the Site. We use a third-party shipping agent to ensure the delivery of your purchased products.
Regardless of the effort we put in to meet all delivery deadlines, we do not warrant the delays may not happen because of postal/carrier delays, logistics, or bad weather. However, we will keep you updated as much as we can, and you should be able to track your parcel’s progress.
Email Communication
By purchasing on the Site or otherwise creating an account on the Site, you understand that we may send you communications or data regarding our products and services. You agree to receive such communications from us.
Unless such email is necessary to facilitate a transaction, such as to complete a sale or provide you with information related to a purchase, we will give you the opportunity to opt-out of receiving these commercial emails from us by following the opt-out instructions provided in such message(s). Opting out may prevent you from receiving email messages regarding special offers, improvements, or other updates.
You also agree that all notices, disclosures, agreements, and other communications that we provide to you by email satisfy any legal requirement that such communications be in writing. Your consent to receive communications and do business by email, and our agreement to do so, applies to all of your interactions and transactions with LEGSNWHEELS. Please keep us informed of any changes in your email address so you may continue to receive our communications without interruption.
Order Confirmation
When you place an order, you should receive an acknowledgement e-mail confirming receipt of your order.
We only accept your order once payment has been approved and we have debited the payment card (and then the contract is made based on these terms).
We reserve the right, without prior notice, to limit the order quantity on any product and/or to refuse service to any customer. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
We also may require verification of information prior to the acceptance and/or shipment of any order.
Compliance and Availability
The products sold through the Site are intended to comply with Ontario, Canada laws and regulations. If you are a non-Canadian based user, be advised that other countries may have laws, regulatory requirements, and product safety requirements that are different than those in Canada
Product availability on our Site is not guaranteed as it may be low in stock. If a product is not available by the time your order processes, we will notify you of this via e-mail. You will receive a shipping confirmation e-mail once your items have shipped.
The stock status ad Pre Order of an item as displayed on safetticanada.com or your order confirmation is subject to review and confirmation. We cannot guarantee that an item listed as "in stock" will be available to ship, due to inventory discrepancies, delay in website update, or other technical errors. We make every effort to present as stock status information as accurately as we can, and you will notified if any an item is out of stock via email. Items listed as not in stock (i.e. "Ships in 2-3 Weeks, 4-6 weeks, etc...) are not physically in stock, and upon your order submission for such an item, we will try to order that item/size/colour for you from our suppliers. If the item is available we will order it for you, and ship it to you immediately when we receive it.
User Comments
We allow users to post comments, suggestions, ideas, materials, and other submissions ("User Comments") on the Site. These User Comments are provided on a non-confidential basis and, by submitting User Comments, you are granting us an irrevocable and unrestricted license to fully exploit such User Comments. You agree that no User Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy, or other personal or proprietary rights. You further agree that no User Comments submitted by you to the Site will be unlawful, abusive, or obscene material. You are and shall remain solely responsible for the content of any User Comments you make.
Although User Comments may be posted on the Site, the posting of those submissions does not constitute our endorsement of such User Comments. We are not responsible or liable for any claim, including, without limitation, loss or injury to real, tangible, or intellectual property, violations of personal privacy or privacy rights, actual, consequential, or punitive damages, personal injury, or wrongful death made in connection with User Comments. We reserve the right to remove any User Comments that we deem to violate the above.
Links to Third Party Site
The Site may include links to other websites maintained by third parties. These links are provided to you solely as a convenience. Your access to these third party websites is at your own risk, and we will have no liability arising out of or related to such websites or your access to or use of such websites.
Prohibited Uses of Site
You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products, or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the Site, or which impacts the security of the Site, or (iii) employ any device or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the Site, or to copy content from the Site.
Registration, Accounts, and Passwords
You are responsible for the personal protection and security of any password or username you may use to access the Site. You are responsible for all activity conducted on the Site that can be linked or traced back to your username or password. You are obligated to immediately report a lost or stolen password or username to our Customer Service.
If you believe someone has used your password or account without your authorization, you must notify Customer Service immediately. We reserve the right to access and disclose any information, including user names of accounts, and other information to comply with applicable laws and lawful government requests.
Disclaimer of Warranty & Limitation of Liability
YOUR USE OF THE SITE IS AT YOUR RISK. THE INFORMATION, MATERIALS,
CONTENT, AND SERVICES PROVIDED ON OR THROUGH THE SITE ARE
PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. WITH
RESPECT TO OUR PRODUCTS, THERE ARE NO WARRANTIES, EXPRESS OR
IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION OF THE MERCH
ANDISE CONTAINED ON OUR ORDER CONFIRMATION. THE FOREGOING
EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT
PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING
FROM THE USE OF THE SITE, INCLUDING BUT NOT LIMITED TO DIRECT, I
NDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, EVEN
IF WE ARE EXPRESSLY ADVISED ABOUT THE POSSIBILITY OF SUCH
DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON
IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN
DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE
DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Indemnification
You agree to indemnify and hold us, our directors, officers, employees, agents, affiliates, and subsidiaries harmless from and against any and all claims, damages, costs, and expense, including attorney fees, arising from or related to your use of this Site or breach of these Terms.
Disputes
Considering the high cost of legal dispute, not only in dollars but also in time and energy, both you and LEGSNWHEELS agree to the following dispute resolution procedure: In the event of any controversy, claim, action, or dispute, the party asserting the dispute shall first try to settle such dispute by providing written notice to the other party by registered mail describing the facts and circumstances (including any relevant documentation) of the dispute and allowing the receiving party 30 business days from the date of mailing to respond to the dispute. Notice shall be sent to: LEGSNWHEELS full address.
Unless you indicate otherwise in your notice, LEGSNWHEELS shall respond to your notice using your last-used billing address or the billing and/or shipping address in your online profile.
If parties are unable to resolve the dispute, it should be processed in accordance to the Jurisdiction section of the Terms.
Privacy
We are committed to protecting the privacy of the visitors to the Site. For information on how information is collected, used, or disclosed by us in connection with your use of the Site, please consult our Privacy Policy.
Customer Service
If you do not understand any of the foregoing Terms or if you have any questions or comments, please contact Customer Service at hello@legsnwheels.com
Legsnwheels Privacy Policy
This Privacy Policy explains how LEGSNWHEELS collects, shares, and uses any information that relates to you when you use our Site, engage with us on social media, or otherwise interact with us (your “Personal Data”).
This Privacy Policy also explains the rights you have concerning the Personal Data that we process and how you can exercise these rights.
Principles
LEGSNWHEELS manifests its commitment to privacy and data protection by embracing the following principles.
LEGSNWHEELS uses Personal Data lawfully, fairly, and in a transparent manner.
LEGSNWHEELS collects no more Personal Data than necessary, and only for a legitimate purpose.
LEGSNWHEELS retains no more data than necessary or for a longer period than needed.
LEGSNWHEELS protects Personal Data with appropriate security measures.
Data We Collect
This policy applies only to information collected on the Site. We collect two types of information from visitors to our websites:
Personal Data.
Non-personal Data.
“Personal Data” is information that identifies you personally and that you provide to us, such as your name, address, telephone number, email address, and sometimes your Internet Protocol (IP). We may collect this information when you create a profile on our Site, visit our Site, or complete a purchase.
“Non-personal Data” can be technical in nature. It does not identify you personally. Examples of non-Personal Data may include (but are not limited to) cookies, web beacons, and demographic information.
Usage Data
To improve your experience with our Site we may also collect information on how you navigate the Site, information about your connection, and the technical means you use to access our Site. This data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Location Data
We may use and store information about your location if you give us permission to do so. We use this data to improve and customize your shopping experience. You can enable or disable location services when you use our Service at any time through your device settings.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Site and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from our Site and stored on your device.
Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Our site and services may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Data Use
LEGSNWHEELS uses the collected data for various purposes:
To provide and maintain our service.
To notify you about changes in policies and order details.
To provide customer support.
To gather analysis or valuable information so that we can improve our Site and services.
To monitor the propriety of Site usage.
To detect, prevent and address technical issues.
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Data Storage, Transfer, and Retention
The Personal Data that we collected from you is generally stored within a country of the European Union or the European Economic Area (“EU/EEA”), or the United States of America (“USA”), but may also, whenever necessary, be transferred to and processed in a country outside of the EU/EEA or USA. Any such transfer of your Personal Data will be carried out in compliance with applicable laws and without undermining your statutory rights.
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
LEGSNWHEELS will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
We will hold on to your information for as long as you continue to be a LEGSNWHEELS customer and for as long as we are required to keep it to ensure we meet our legal requirements across the globe.
Data Access
Your Personal Data is available and accessible only by those who need the data to accomplish the intended processing purpose. To the extent necessary, your Personal Data may be shared with suppliers and subcontractors (processors and sub-processors) carrying out certain tasks on LEGSNWHEELS’s behalf and with independent third-parties, including, but not limited to, using personal information you share with us or that we indirectly collect to verify your identity and for fraud prevention purposes.
Data Security
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Data Disclosure
Under certain circumstances, LEGSNWHEELS may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
LEGSNWHEELS may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of LEGSNWHEELS and SAFETTI
To prevent or investigate possible wrongdoing in connection with the Site
To protect the personal safety of users of the Site or the public
To protect against legal liability
Your Data Protection Rights
Right to access
You have the right to request information about the Personal Data we hold on you at any time. You can contact LEGSNWHEELS and we will provide you with your Personal Data via e-mail.
Right to portability
Whenever LEGSNWHEELS processes your Personal Data, you have the right to get a copy of your data transferred to you or to another party. This only includes the Personal Data you have submitted to us.
Right to rectification
You have the right to request rectification of your Personal Data if the information is incorrect, including the right to have incomplete Personal Data completed.
Right to erasure
You have the right to erase any Personal Data processed by LEGSNWHEELS at any time except for the following situations: you have an ongoing matter with Customer Service
you have an open order which has not yet been shipped or partially shipped
you have an unsettled debt with LEGSNWHEELS, regardless of the payment method
if you are suspected or have misused our services within the last four years
your debt has been sold to a third party within the last three years or one year for deceased customers your credit application has been rejected within the last three months
if you have made any purchase, we will keep your Personal Data in connection to your transaction for book-keeping purposes
Your right to object to processing based on legitimate interest
You have the right to object to the processing of your Personal Data that is based on LEGSNWHEELS’s legitimate interest. LEGSNWHEELS will not continue to process the Personal Data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
Right to restriction
You have the right to request that LEGSNWHEELS restricts the process of your Personal Data under the following circumstances:
if you object to processing LEGSNWHEELS’s legitimate interest, LEGSNWHEELS shall restrict all processing of such data pending the verification of the legitimate interest.
if you have claimed that your Personal Data is incorrect, LEGSNWHEELS must restrict all processing of such data pending the verification of the accuracy of the Personal Data.
if the processing is unlawful you can oppose the erasure of Personal Data and instead request the restriction of the use of your Personal Data instead.
if LEGSNWHEELS no longer needs the Personal Data but it is required by you to defend legal claims.
CCPA Privacy Information
This section applies only to LEGSNWHEELS customers who are California residents and supplements the details provided in our Privacy Policy and contains the information that the Californian Consumer Privacy Act (“CCPA”) requires us to make available to customers. Any terms defined in the CCPA have the same meaning when used in this notice.
Collected Information
We may collect the following personal information about you when you use our Site:
identifiers such as a name, address, unique personal identifier, email, phone number, your device’s IP address, software, and identification numbers associated with your devices protected classifications, such as gender
commercial information such as records of products or services purchased, obtained, or considered by you
Internet or other electronic information regarding your browsing history, search history, the web page visited before you came to our Site, length of visit and number of page views, click-stream data, locale preferences, your mobile carrier, date and time stamps associated with transactions, and system configuration information
your geolocation, to the extent you have configured your device to permit us to collect such information
You can find more information about the personal information we collect and how we collect it in the section above titled “Data Use”.
Personal Information Use
We collect your personal information for the business purposes described above in the section titled “Data Use”. The CCPA defines a “business purpose” as the use of personal information for the business’s operational purposes, or other notified purposes provided the use of personal information is reasonably necessary and proportionate to achieve the operational purpose for which the personal information was collected or another operational purpose that is compatible with the context in which the personal information was collected.
Sharing Personal Information
We may disclose your personal information to an organization for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient organization to keep that personal information confidential and not use it for any purpose except performing the contract with us.
We disclose your personal information for a business purpose to the categories of third parties listed above in the section titled “Data Access”.
Your Rights
If you are a California resident, you have rights in relation to your personal information; however, your rights are subject to certain exceptions. For instance, we cannot disclose specific pieces of personal information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the personal information, your account with us, or the security of our network systems.
Right Against Discrimination
You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your right to know, delete, or opt-out of sales.
Right to Know
You have the right to request in writing: a list of the categories of personal information, such as name, address, email address, that a business has disclosed to third parties during the immediately preceding calendar year for the third parties' direct marketing purposes, the names and addresses of all such third parties.
In addition, you have the right to request:
the categories of personal information we have collected about you the categories of sources from which personal information is collected the business or commercial purpose for the information collection
the categories of third parties with whom we have shared personal information the specific pieces of personal information we hold about an individual
You have the right to request a copy of the specific personal information we collected about you during the twelve (12) months before your request.
Right to Delete
You have the right to request us to delete any personal information we have collected from you or maintain about you, subject to certain exceptions.
To assert your right to know or your right to delete your personal information, please contact according to the ‘Exercise Your Rights’ section below.
To confirm your identity, we may ask you to verify personal information we already have on file for you. If we cannot confirm your identity from the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud prevention purposes.
Right to Opt-Out of Selling
You have the right to opt-out of having your personal information sold. We do not sell your personal information. In addition, California Civil Code Section 1798.83 permits customers of LEGSNWHEELS who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. Please allow 30 days for a response. To make such a request, contact us according to the ‘Exercise Your Rights’ section below.
Exercise Your Rights (Contact Us)
We take data protection very seriously and therefore we have dedicated Customer Service personnel to handle your requests in relation to your rights stated above. You can always reach them at hello@legsnwheels.com